Fidel Portal
Role
Product Designer
Industry
Education and Startup
Duration
6 Months
Designing a Unified Learning Management System for Schools, Teachers, Students, Parents, and Health Staff
Fidel Portal is an LMS and school management platform for Ethiopian schools. I designed the product from research to developer handoff, with a focus on clear workflows, role-based access, and scalability.
1. Understanding the Users
The platform supports six roles with different goals and permissions:
Super Admin: Manages schools, subscriptions, platform settings, and reports.
School Admin: Manages staff, students, classes, schedules, and school operations.
Teacher: Creates courses, assignments, attendance, grades, and feedback.
Student: Accesses lessons, submits work, checks grades, and tracks progress.
Parent: Monitors attendance, grades, assignments, and school updates.
Nurse: Manages health records, clinic visits, medication, and follow-ups.
The main challenge was creating one connected system without overwhelming users or exposing restricted information.
Understanding the Users
The first step was defining who would use the platform and what each user needed to accomplish.
1. Super Admin
The Super Admin manages Fidel Portal at the platform level.
Main responsibilities
Create and manage schools
Activate, suspend, or archive school accounts
Manage subscription plans
Monitor platform usage
Configure global system settings
Manage platform administrators
Review security and audit activity
Control feature availability
View system-wide reports
Provide support to school administrators
Dashboard priorities
Total active schools
Total platform users
School activity
System alerts
Subscription status
Recent administrative actions
Platform performance indicators
The Super Admin experience focuses on platform health, school management, security, and scalability.
3. Final Solution and Handoff
The final design combines learning, school administration, parent access, communication, and student health management in one consistent platform.
Key solutions included:
Role-based navigation and permissions
Task-focused dashboards
Clear assignment and attendance states
Reusable tables and form patterns
Responsive desktop and mobile layouts
Accessible components
Secure health and student records
Confirmation and audit patterns for sensitive actions
I prepared the design for development with responsive screens, component states, design tokens, user flows, permission rules, validation behaviour, and edge cases.
The result was a scalable LMS foundation that supports six user roles while keeping each experience focused, secure, and easy to use.
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